DrayTek have recently unearthed how business users really view their ISP with a tailored survey targeted at business users. Get into the minds of business users for their honest opinions on how they view their relationship with their ISP, to what are they view as their most crucial connectivity needs.
Discover fresh insights like how high-speed availability topped cost for previous motivations when considering changing provider which opposes what respondents answered when asked generally what would influence their decision to change provider, when reading DrayTek’s report. Lucky attendees of the ISP Business summit 2024 were the first to hear DrayTek’s conducted survey results presented via an insightful report, delivered by DrayTek Alliances Director, Julian Hubble.
Designed for findings that will empower you to acquire further understanding on the experiences, needs and behaviours towards ISPs of broadband decision makers, in business. DrayTek hope sharing these discoveries in the name of collaboration and innovation, will help all unitedly drive the future of connectivity. The reliable and premium networking solution company consistently strive to inform and assist others in reaching full connectivity potential, providing award winning products, free webinar sessions and DCNA training among plenty more value-added services.
Rest assured the stats are beyond credible as the survey assembled 476 respondents from trusted DrayTek community contacts. As DrayTek are experienced networking solutions experts, their community consists of end users from a variety of business sectors as well as tech and networking industry members. Contributing to the interest and validity of the results were how the majority of survey respondents were revealed to be key decision makers regarding their broadband.
Inside the report a range of topics are covered, beginning with how loyal business users are to their ISP and importantly how businesses are using their broadband. DrayTek go on to analyse highlighted uses such as the importance of backup, in which DrayTek discovered an astonishing 44% of respondents did not have a backup or failover system in place. Read the available report for more stats and final conclusions including non-negotiables for ISPs.
Julian Hubble, who presented the report with enthusiasm states ‘It was great to see the results from the report, looking at data such as the increase average revenue per user and seeing insights regarding industry growth, consolidation of industry and the challenges regarding ARPU.’ After having shared their insightful results for the first time Hubble exclaimed ‘It was great to engage with key individuals and talk about the DrayTek proposition with them. Thoroughly enjoyed participating in the event and look forward to future partnerships with ISPA.’
DrayTek’s ISP Performance and Perceptions survey report is a great opportunity to collect current findings that have garnered interest from both ISP Summit attendee and survey respondent alike.
Discover DrayTek’s exclusive ISP insights and become a DrayTek contact to retrieve your own copy of DrayTek’s report on ISP’s, by clicking below.
Download the report here