by TheISPA | May 4, 2017 | News, Press Releases
Commenting on the publication of the Committees of Advertising Practice (CAP) consultation on advertising broadband speed claims, Till Sommer, ISPA Policy Lead, said: “The consultation marks a welcome shift to the current standards for broadband speed advertising...
by TheISPA | Apr 28, 2017 | Uncategorized
Digital Economy Bill Digital Economy Bill Receives Royal Assent The Digital Economy Bill received Royal Assent on Thursday this week. The Bill completed its legislative passage as the final stages were fast-tracked through Parliament following the announcement of the...
by TheISPA | Apr 28, 2017 | ISPA Newsletter, News
Digital Economy Bill Receives Royal Assent The Digital Economy Bill received Royal Assent on Thursday this week. The Bill completed its legislative passage as the final stages were fast-tracked through Parliament following the announcement of the General Election and...
by TheISPA | Apr 21, 2017 | Political Monitor
Broadband Broadband prices rise by an average 43% when fixed term deals end Customers on the cheapest basic broadband tariffs are hit with an average price rise of 43% (£113) a year once their deal ends, according to a report by Citizens Advice. The charity also found...
by TheISPA | Apr 11, 2017 | News
We would like to invite you to the ISPAs 2017. This prestigious Awards ceremony is now in its 19th year and is without doubt the UK Internet Industries must-attend annual event. This year, the winners will be announced at the ceremony on Thursday 13th July at the...
by TheISPA | Apr 7, 2017 | Political Monitor
Broadband Which? publish report on broadband Consumer group Which? have published a report on broadband and launched a new speed checker and complaint tool. The research found that: 16 million people – or six in 10 (59%) – experienced some kind of problem with their...
by TheISPA | Apr 3, 2017 | ISPA Newsletter, News
Digital Economy Bill reaches final stages in the House of Lords The Digital Economy Bill has had its final day of Report Stage scrutiny in the House of Lords. Government have been defeated on a number of amendments, most notably a Labour amendment which would set the...
by TheISPA | Mar 31, 2017 | Political Monitor
Broadband ASA to review advertising of 'fibre' broadband services The ASA is due to carry out a review of how they interpret the Advertising Codes when judging the use of the term 'fibre' to describe broadband services. In particular, the ASA will be considering...
by TheISPA | Mar 24, 2017 | Political Monitor
Ofcom Ofcom propose automatic compensation for quality of service issues Ofcom have published a consultation on their proposals to introduce automatic compensation for residential broadband consumers who suffer quality of service problems in relation to delayed...
by TheISPA | Mar 24, 2017 | News, Press Releases
In response to this morning’s Ofcom announcement on automatic compensation, James Blessing, the Chair of the Internet Services Providers’ Association (ISPA), responded: "Customer service is a priority for ISPA members, borne out by Ofcom’s own research that shows the...
